1.1 Company details. G-7 Clothing LTD t/a G7 Clothing (company number 01762820) (we, our and us), is a company registered in England and Wales and our registered office is at 3rd Floor 24 Old Bond Street, London, W1S 4BH. Our VAT Number is: GB398671781. We operate the website g7clothing.com
1.2 Contacting us. To contact us telephone our customer service team at 020 7702 8002 or email firstname.lastname@example.org.
2.1 You understand that you must first register an account with us before you can access the prices and purchase our products.
2.2 Our products are not available to the general public. We are a wholesale company and we trade with clothing retailers only. You must therefore provide your business trading name which will be cross checked by our team before your account is opened. We retain the right to approve or reject any account applications and terminate inactive accounts without notice. If you apply for VAT exception, you need to supply your VAT number, and this will be validated by us before we zero rate your orders.
2.3 You will remain fully responsible for all details stored on your account, and we would expect you to contact us if any details do change. Furthermore, you are not permitted to grant access to your account to any third party or order items from our website on behalf of a third party.
2.2 Entire agreement. The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
3.2 Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.
3.3 Acknowledging receipt of your order. After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 3.4.
3.4 Accepting your order. We will confirm our acceptance to you by sending you an email that confirms that the Goods have been dispatched (Dispatch Confirmation). The Contract between you and us will only be formed when we send you the Dispatch Confirmation.
3.5 Further conditions on orders. Orders are subject to acceptance and availability. As we also operate a store on site, our stock levels may not be up to date, meaning some of the products you have ordered may no longer be available. On the occasion that a certain product you have ordered is unavailable, you will be contacted by a member of our team. They will inform you which products are not available and present you with the option to swap the item for a similar item or provide you with a full refund for that item. Refunds for items that are out of stock will be issued within 2 working days but may take longer to reach your bank account.
3.6 Minimum Order Quantity. Our minimum order is £150 (excluding VAT and delivery). We reserve the right to refuse orders below this value.
4.1 The images of the Goods on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Goods. The colour of your Goods may vary slightly from those images.
5.2 If you received faulty goods, you must email us at email@example.com or contact our Customer Services team by telephone on 020 7702 8002. If you are emailing us, please include details of your order to help us to identify it. If you send us your notice by email, then such notice will be deemed effective from the date you send us the email.
5.3 All faulty Goods received must be returned to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can either send them back or return them to us in-store. You will not receive a refund of any shipping charges, and you will be expected to pay for return shipping.
6.1 We will contact you with an estimated delivery date, which will be within 30 days after the date on which we email you to confirm our acceptance of your order. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 14 (Events outside our control) for our responsibilities when this happens.
6.4 If you fail to take delivery within 10 days after the day on which we notified you that the Goods were ready for delivery, we may resell part of, or all the Goods and after deducting any reasonable storage and selling costs, account to you for any excess over the price of the Goods or charge you for any shortfall below the price of the Goods.
7.1 Our delivery policy sets out to which countries we deliver. Your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges, and we cannot predict their amount.
8.1 The prices of the Goods will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. However, please see clause 9.5 for what happens if we discover an error in the price of Goods you ordered.
8.3 The price of Goods excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in VAT takes effect.
8.5 The majority of our deliveries are fulfilled through Parcelforce. On occasion we may use alternate couriers that offer similar delivery timescales. Most of our orders made before 3pm are dispatched on the same day. Delivery timeframes given on our website are for guidance only, and time is not of the essence. We are not responsible, and we will not be liable for non-delivery or mis-delivery made by third party couriers.
8.6 We sell a large number of Goods through our site. It is always possible that, despite our reasonable efforts, some of the Goods on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:
(b) if the Goods' correct price is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Goods and refund you any sums you have paid.
9.1 Payment for the Goods and all applicable delivery charges is to be made in advance. You can pay for Goods using your PayPal account or through PayPal by using Visa, MasterCard, Maestro and American Express cards. You may also make payment by Cheque and Bank Transfer, but this option will cause delays. Your order will be processed upon authorisation that your payment has cleared which, unless you pay via PayPal, could take 3 – 5 working days.
10.1 Size Guide All size guides are for reference only and may not be entirely accurate. While we aim to make them as accurate as possible, there is potential for slight deviation. We cannot offer refunds for sizing issues.
we will, at our option, repair or replace the defective Goods, or refund the price of the defective Goods in full.
11.1 References to liability in this clause 12 include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
11.6 Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Goods. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Goods are suitable for your purposes.
(c) you take any step or action in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business;
13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control).
(b) our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Goods to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
13.3 You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return any relevant Goods you have already received, and we will refund the price you have paid, including any delivery charges.
14.2 Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first-class post or other next working day delivery service, or email.